Vocal Symptoms in Telemarketers: A Random and Controlled Field Trial
نویسندگان
چکیده
منابع مشابه
Vocal symptoms in telemarketers: a random and controlled field trial.
The present study was carried out to evaluate the effectiveness of a specific program regarding the occurrence of vocal attrition symptoms in telemarketers. A total of 71 subjects participated in this study: 28 completed the Vocal Symptoms questionnaire to test its reliability, and 43 were randomly assigned to two groups: an 8-week vocal training group (n = 14) and a no-training control group (...
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PURPOSE To estimate the prevalence of vocal symptoms, occupational risk factors, associated symptoms and their impact on the professional activity of the telemarketers. METHODS Cross-section analytical study with 124 telemarketers and 109 administrative workers (control group) selected from a random sample stratified by gender. The subjects answered an anonymous self-administered questionnair...
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ژورنال
عنوان ژورنال: Folia Phoniatrica et Logopaedica
سال: 2009
ISSN: 1021-7762,1421-9972
DOI: 10.1159/000208806